About
This page is a live demonstration of a completely serverless website hosted in AWS, along with an automated build pipeline. Now with Sentry on browser app.
Please feel free to create a fork and open a PR on this repo by editing the index.html file (directly from your GitHub browser interface or via CLI and IDE)
Towards the bottom, there is a contributors section, you can do something simple, like just adding your name, but creativity is encouraged.
Once I have merged the PR you can refresh this page, and within a minute or so, you should see your changes :)
If you have never created a fork on a public repo before ... perfect, this a good intro, follow the link
GitHub Docs: Fork a repo
Refer to the README.md on the linked repo for diagrams and descriptions of how all this works.
IT Project Manager & Solution Architect
- Birthday: 16 September 1988
- Current City: Vienna, Austria
- Degree: Information Systems Management, MSc
- Email: eubank.steven88@gmail.com
- City of Birth: Birmingham, AL, USA
Certifications & Permits
AWS Solution Architect Associate 2020
Allianz Business Analyst Certification 2018
Allianz Business System Certification Levels 1 & 2 2016 & 2017
Native English & B1 German (ÖIF) 2020
US Citizen
Permanent Austrian Residence Permit "Daueraufenthalt – EU"
EU A/AM/B Class Driving License
Toolstack
Résumé
Experienced IT professional with a demonstrated history of working as a Product and Project Manager in Observability and Finance industries. Literate in modern solution architectures & web development, with communication and presentation skills.
Professional Experience
Sentry.io
August 2021-Present
Product Manager
Vienna, Austria
- Responsible for Web SDKs []()
Allianz Technology Austria GmbH
December 2015-August 2021
IT Project Manager & Solution Architect
November 2020-August 2021
Allianz Partners, Vienna, Austria (global B2B2C customers)
Strategic return to former project, mobilizing teams to deliver solutions based on modern architectures, while converting legacy DevOps processes.
- Evangelizing modern architectures and tooling to existing agile teams
- Converting monolithic solutions to microservices with AngularJS front ends
- Designing journeys based on REST APIs and process engines (Camunda)
- Procured team, infrastructure, build pipelines, dev workspaces and access
- Empowering business with DevOps though user friendly delivery pipelines
- Procured team, infrastructure, build pipelines, dev workspaces and access
- Advocating adoption with career development
Tech Team Lead & Sr. Solution Designer
August 2018-November 2020
Allianz Direct – Vienna, AT and Munich, DE (pan European B2C customers)
With the Allianz GDF we built a new platform to consolidate all direct B2C business
Customer Portal – Contract & Claim Management
- Led multiple agile teams to balance technical complexity with priorities
- Challenged business and engineers to harmonize processes
- Built a python application, which abstracts REST API scripting so that analysts can automate testing and transform production data efficaciously
- Coordinated event-driven microservices to simplify and automate
- Automated OCR document handling via events and APIs, eliminating manual agent processes by hundreds and even thousands a day
Contact Center in the Cloud
Our remit was to drive internal disruption with a cloud-based call center solution
- Acquired initial Twilio PoC account, Security Officer approval and funding
- Fostered relationship with Twilio KAM, architect and expert services
- Configured basis of contact center, communication channels and routing
Identity Access Management
- Designed secure omnichannel agent and customer facing journeys
- Maintained audit trail integrity for changes made through impersonation
- Scaled user roles and rights across tenants while maintaining GDPR integrity
Tech Team Lead
August 2018-November 2020
Allianz Direct – Vienna, AT and Munich, DE (pan European B2C customers)
Led International agile teams to deliver a strategic C-level proof of concept
Quote and Buy: Motor Onboarding Journey
- Presales PoC agile sprints with demos with core team of 6, to the CEO
- Configured a multi-tenant full spectrum insurance backend
- Designed REST API orchestrations for creating contracts AngularJS front end
- Acquired licenses for Postman Pro, to enhance international collaboration
IT Project Manager
July 2017-August 2018
Business System Analyst
December 2015-July 2017
Allianz Partners, Vienna, Austria & Paris, France (global B2B2C customers)
Telematics & Roadside Assistance
Led development to remain competitive and compliant with EU law
- Coordinated development, testing, and rollout of telematics solutions
- Helped initiated a backend tenant industrialization team to excelerate the European rollout of our platform ahead of schedule to comply with EU Law
- Acquired Google Maps API License to optimize claims handling processes
Education
Management Information Systems, MSc
Graduated 2015
Auburn University: Harbert College of Business, Auburn, AL, USA
Big Data studies & Alpha Iota Delta - Honor Society
Computer and Information Sciences
2013 - 2014
University of Alabama at Birmingham, Birmingham, AL, USA
Completed coursework in Computer and Information Sciences
Geology
2010-2013
Auburn University: College of Science and Mathematics Auburn, AL, USA
At the time I was pursuing a dual degree to couple with my Geographic Information Systems studies. Completed coursework in Geology, Petrology, Crystallography
Geography, BA
Graduated 2012
Auburn University: College of Science and Mathematics Auburn, AL, USA
Geographic Information Systems, Remote Sensing and Cartography
Academic Work Experience
Graduate Assistant
February 2015-December 2015
Auburn University Harbert College of Business
Network & Media Services
Assisting IT department with testing virtual machines and documenting exercises in Big Data and Data Analytics, mainly using IBM’s BigInsights, for grad and undergraduate student course work
GPS Field Technician
June 2010
Auburn University
Alabama Gulf Coast
Gulf Coast Hurricane Recovery Geospatial Mapping
A lot of damage is done actually in the cleanup after hurricans on the coast, basic water, electric, gas, and other infrastructure all become covered in sand and debris. When the trucks begin moviing it, around residential and business sites, they end up doing even more damage a lot of the time. With the UNiversity, we used sub-meter GPS units to map each and every infrastructure hub that we could find, to better empower recovery teams after storms.
Lab Technichian
March 2009-April 2010
Auburn University
Auburn, AL
Auburn University Aquatic Ecology Lab
Assisted graduate and doctoral students with the processing of samples from freshwater stream, noting the different data measurements.
Customer Service Industry
September 2003-May 2012
A range and number of fine establishments